Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 14 OCTOBER 1959 | Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 14 OCTOBER 1959 |
COMM SPEED | COMM SPEED |
Speed of relay of communications, external and internal, should be improved in HCO. | Speed of relay of communications, external and internal, should be improved in HCO. |
HCO is basically a communications office. This means fast relay. | HCO is basically a communications office. This means fast relay. |
If a communication arrives in an In basket, inspect, handle and pass it on. | If a communication arrives in an In basket, inspect, handle and pass it on. |
In baskets should not contain anything twenty minutes after a delivery. This means any In basket. | In baskets should not contain anything twenty minutes after a delivery. This means any In basket. |
A communicator should report to me chronically full or delayed In baskets. | A communicator should report to me chronically full or delayed In baskets. |
Out baskets should be cleaned and contents routed at least twice a day. | Out baskets should be cleaned and contents routed at least twice a day. |
Mail should always be fully distributed within an hour of receipt. | Mail should always be fully distributed within an hour of receipt. |
Don't put comm lags on the line by slow relay. If you are a relay or handling point on comm, when it arrives get it gone in the hour. | Don't put comm lags on the line by slow relay. If you are a relay or handling point on comm, when it arrives get it gone in the hour. |
Redistribute your own out basket into the message centre. | Redistribute your own out basket into the message centre. |
Hand despatches over to other stack baskets to which they belong. | Hand despatches over to other stack baskets to which they belong. |
Do what you please but put snap into comm answer and relay. | Do what you please but put snap into comm answer and relay. |
If you don't you develop special rush systems, you get by-passed. | If you don't you develop special rush systems, you get by-passed. |
If it's comm, handle it now. | If it's comm, handle it now. |
"Rush" is our only faster than average label and means personal delivery or swiftest communication such as phone or cable. Our Comm System is already fast. | "Rush" is our only faster than average label and means personal delivery or swiftest communication such as phone or cable. Our Comm System is already fast. |
HCO PL 12 September 1958 | HCO PL 12 September 1958 |