Saint Hill Manor, East Grinstead, Sussex HCO BULLETIN OF 23 MAY 1971 R Issue V Revised 29 November 1974 | Saint Hill Manor, East Grinstead, Sussex HCO BULLETIN OF 23 MAY 1971 Issue VII HCOB of 7 Apr AD 15, Reissued verbatim as |
Premature Acknowledgements | |
THE COMMUNICATION CYCLE IN AUDITING | Here's a new discovery. Imagine my making one on the Comm Formula after all these years. |
Do people ever explain to you long after you have understood? | |
The ease with which you can handle a communication cycle depends on your ability to observe what the pc is doing. | Do people get cross with you when they are trying to tell you something? |
We have to add to the simplicity of the communication cycle obnosis (observation of the obvious). | If so, you are suffering from Premature Acknowledgement. |
Your inspection of what you are doing should have ended with your training. Thereafter it should be taken up exclusively with the observation of what the pc is doing or is not doing. | Like body odor and bad breath, it is not conducive to social happiness. But you don't use Lifebuoy soap or Listerine to cure it, you use a proper comm formula. |
Your handling of a communication cycle ought to be so instinctive and so good that you're never worried about what you do now. | When you "coax" a person to talk after he has begun with a nod or a low "yes" you ack, make him forget, then make him believe you haven't got it and then make him tell you at GREAT length. He feels bad and doesn't cognite and may ARC Break. |
The time for you to get all this fixed up is in training. If you know your communication cycle is good you haven't any longer got to be upset about whether you're doing it right or not. You know yours is good, so you don't worry about it any more. | Try it out. Have somebody tell you about something and then encourage before he has completely told you all. |
In actual auditing, the communication cycle that you watch is the pc's. Your business is the communication cycle and responses of the pc. | THAT'S why pcs Itsa on and on and on and on with no gain. The auditor prematurely acknowledged. THAT'S why pcs get cross "for no reason". The auditor has prematurely and unwittingly acknowledged. THAT'S why one feels dull when talking to certain people. They prematurely acknowledge. That's why one thinks another is stupid – that person prematurely acknowledges. |
This is what makes the auditor who can crack any case and when absent you have an auditor who couldn't crack an egg if he stepped on it. | The quickest way to become a social pariah (dog) is to prematurely acknowledge. One can do it in many ways. |
This is the difference, it's whether or not this auditor can observe the communication cycle of the pc and repair its various lapses. | The quickest way to start the longest conversation is to prematurely acknowledge for the person believes he has not been understood and so begins to explain at greater and greater length. |
It's so simple. | So this was the hidden ARC Break maker, the cognition wrecker, the stupidifier, the Itsa prolonger in sessions. |
It simply consists of asking a question that the pc can answer, and then observing that the pc answers it, and when the pc has answered it, observing that the pc has completed the answer to it and is through answering it. Then give him the acknowledgement. Then give him something else to do. You can ask the same question or you can ask another question. | And why some people believe others are stupid or don't understand. |
Asking the pc a question he can answer involves clearing the auditing command. You also ask it of the pc so that the pc can hear it and knows what he's being asked. | Any habit of agreeable noises and nods can be mistaken for acknowledgement, ends cycle on the speaker, causes him to forget, feel dull, believe the listener is stupid, get cross, get exhausted explaining and ARC Break. The missed withhold is inadvertent. One didn't get a chance to say what one was going to say because one was stopped by premature acknowledgement. Result, missed w/h in the speaker, with all its consequences. |
When the pc answers the question be bright enough to know that the pc is answering that question and not some other question. | This can be counted on to make you feel frightened of being "agreeable with noises or gestures" for a bit and then you'll get it straight. |
You have to develop a sensitivity – when did the pc finish answering what you've asked. You can tell when the pc has finished. It's a piece of knowingness. He looks like he's finished and he feels like he's finished. It's part sense; it's part his vocal intonation; but it's an instinct that you develop. You know he's finished. | What a piece of tech to remain incompletely explained. Fair scares one it does. And in the Comm Formula too! |
Then knowing he's finished answering you tell him he's finished with an acknowledgement, OK, Good, etc. It's like pointing out the by-passed charge to the pc. Like – "You have now found and located the by-passed charge in answer to the question and you have said it. " That's the magic of acknowledgement. | |
If you don't have that sensitivity for when the pc is finished answering – he answers, gets nothing from you, you sit there and look at him, his social machinery goes into action, he gets onto self auditing and you get no TA action. | |
The degree of stop you put on your acknowledgement is also your good sense because you can acknowledge a pc so hard that you finish the session right there. | |
It's all very well to do this sort of thing in training and it's forgivable, but not in an auditing session. | |
Get your own communication cycle sufficiently well repaired that you don't have to worry about it after training. | |
Founder | |