Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 27 JANUARY 1969 | Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 27 JANUARY 1969 |
DEV-T SUMMARY LIST | DEV-T SUMMARY LIST |
The following list is a summary of items which Develop (Increase) Traffic. It is based on years of experience with the subject of Dev-T. | The following list is a summary of items which Develop (Increase) Traffic. It is based on years of experience with the subject of Dev-T. |
1. FALSE REPORTS | 1. FALSE REPORTS |
A report that is false can cause greatly increased useless action including at times Bs of I, despatches verifying it, etc. | A report that is false can cause greatly increased useless action including at times Bs of I, despatches verifying it, etc. |
2. NON-COMPLIANCES | 2. NON-COMPLIANCES |
Failure to comply with an order can set an emergency flap going which crowds the lines with despatches. One consequence of non-compliance when repeated over a long period is to move a large number of Targets into PT in a sort of frantic jam. Catastrophes can occur because of non-compliance. | Failure to comply with an order can set an emergency flap going which crowds the lines with despatches. One consequence of non-compliance when repeated over a long period is to move a large number of Targets into PT in a sort of frantic jam. Catastrophes can occur because of non-compliance. |
3. ALTERED COMPLIANCE | 3. ALTERED COMPLIANCE |
Something was introduced or changed in the orders which made them non-optimum. This sometimes wastes and repeats all earlier traffic. | Something was introduced or changed in the orders which made them non-optimum. This sometimes wastes and repeats all earlier traffic. |
4. NO REPORTS | 4. NO REPORTS |
The scramble to find out if something has been done increases traffic. This includes lack of data forwarded as it should have been. It causes as well anxiety and uncertainty. | The scramble to find out if something has been done increases traffic. This includes lack of data forwarded as it should have been. It causes as well anxiety and uncertainty. |
5. COMM FORMULA UNUSED | 5. COMM FORMULA UNUSED |
All orders out answers in are on the Comm Formula. Failing to answer the question asked can triple traffic. | All orders out answers in are on the Comm Formula. Failing to answer the question asked can triple traffic. |
6. INFO FAILURE | 6. INFO FAILURE |
Those in charge fail to brief their juniors. These then have no idea of what's going on and develop other traffic in conflict. Reversely, juniors fail to inform seniors of data they have. | Those in charge fail to brief their juniors. These then have no idea of what's going on and develop other traffic in conflict. Reversely, juniors fail to inform seniors of data they have. |
7. LACK OF CSW | 7. LACK OF CSW |
Failure to forward an assembled package of information on any given situation, plan or emergency or failure to forward complete information on any despatch, sufficiently complete to require only an approved or not approved, slows down approval and action and develops traffic. It often requires returning for completed staff work, or the senior concerned must take over the person's hat and assemble the missing data using his own time and lines. And thus traffic develops. | Failure to forward an assembled package of information on any given situation, plan or emergency or failure to forward complete information on any despatch, sufficiently complete to require only an approved or not approved, slows down approval and action and develops traffic. It often requires returning for completed staff work, or the senior concerned must take over the person's hat and assemble the missing data using his own time and lines. And thus traffic develops. |
8. SUPPRESSION ON LINES | 8. SUPPRESSION ON LINES |
Lines get closed by arbitraries so that vital info does not get through or vital action is not ordered. | Lines get closed by arbitraries so that vital info does not get through or vital action is not ordered. |
9. CROSS ORDERS | 9. CROSS ORDERS |
Juniors issue so many orders unknown to a senior and across his lines that a senior's orders are obscured or lost. Things get very confused, very active but non-productive. | Juniors issue so many orders unknown to a senior and across his lines that a senior's orders are obscured or lost. Things get very confused, very active but non-productive. |
10. PRESENT TIME ORDERS ONLY | 10. PRESENT TIME ORDERS ONLY |
Basic Programmes or standing orders or policy go out by not being enforced. PT orders only are being forwarded or handled. This eventually balls up in a big wad and an organization vanishes. Primary Targets go out. | Basic Programmes or standing orders or policy go out by not being enforced. PT orders only are being forwarded or handled. This eventually balls up in a big wad and an organization vanishes. Primary Targets go out. |
11. NON-EXISTENT TARGETING | 11. NON-EXISTENT TARGETING |
Targets are not set, major targets are unknown. Actions are then unproductive. | Targets are not set, major targets are unknown. Actions are then unproductive. |
12. UNREAL TARGETS | 12. UNREAL TARGETS |
Targets are set and worked on which are not derived from any useful major target. | Targets are set and worked on which are not derived from any useful major target. |
13. CROSS TARGETS | 13. CROSS TARGETS |
The senior's target system is neglected due to conflicting targets being set on lower levels. | The senior's target system is neglected due to conflicting targets being set on lower levels. |
14. BUGGED TARGETS | 14. BUGGED TARGETS |
A target develops bugs in its forwarding which are not seen or reported. The target stalls. A furious traffic burst may eventually occur to redo it and catch it up. | A target develops bugs in its forwarding which are not seen or reported. The target stalls. A furious traffic burst may eventually occur to redo it and catch it up. |
15. HOBBY HORSES | 15. HOBBY HORSES |
A staff member can "ride his favourite hobby horse", ordering and complying only in his favourite area, neglecting areas of greater importance. His orders often cross-order and distract from important targets and create Dev-T, vital actions being neglected. | A staff member can "ride his favourite hobby horse", ordering and complying only in his favourite area, neglecting areas of greater importance. His orders often cross-order and distract from important targets and create Dev-T, vital actions being neglected. |
16. STALEDATED ORDERS AND DISPATCHES | 16. STALEDATED ORDERS AND DISPATCHES |
Staledating delays action, often important, and creates anxiety and emergencies. New (developed) traffic results in an attempt to get an answer or compliance. | Staledating delays action, often important, and creates anxiety and emergencies. New (developed) traffic results in an attempt to get an answer or compliance. |
17. FORMULA EVASION | 17. FORMULA EVASION |
Areas or persons fail to follow the conditions formulas assigned or actually indicated and pursue the wrong or no formula. | Areas or persons fail to follow the conditions formulas assigned or actually indicated and pursue the wrong or no formula. |
18. INCORRECT CONDITIONS | 18. INCORRECT CONDITIONS |
Incorrect conditions are assigned or assumed with consequent ball up of lines. | Incorrect conditions are assigned or assumed with consequent ball up of lines. |
19. HAT DUMPING | 19. HAT DUMPING |
This is referring everything to someone else. It greatly increases traffic without producing. | This is referring everything to someone else. It greatly increases traffic without producing. |
20. CHANNEL SKIPS | 20. CHANNEL SKIPS |
Something is not forwarded in channels but skips vital points and if acted on confuses the area of the points skipped. | Something is not forwarded in channels but skips vital points and if acted on confuses the area of the points skipped. |
21. VIOLATED PURPOSE | 21. VIOLATED PURPOSE |
A Division, Dept or staff member or materiel used for things it was not organized to do. It disrupts its normal lines. | A Division, Dept or staff member or materiel used for things it was not organized to do. It disrupts its normal lines. |
22. BACKLOGGING | 22. BACKLOGGING |
If traffic or bodies begin to be backlogged one can stall completely just handling the queries about the backlog without getting anything really done. | If traffic or bodies begin to be backlogged one can stall completely just handling the queries about the backlog without getting anything really done. |
23. OFF ORIGIN | 23. OFF ORIGIN |
A terminal originates something not its hat. | A terminal originates something not its hat. |
24.OFFLINE | 24.OFFLINE |
Despatches or orders are passed in a manner to deny info on record. | Despatches or orders are passed in a manner to deny info on record. |
25. INCORRECT ORGANIZATION | 25. INCORRECT ORGANIZATION |
The Comm System or procedures are not organized so as to be easily used. They are either not organized at all or are made too complex to be useful. | The Comm System or procedures are not organized so as to be easily used. They are either not organized at all or are made too complex to be useful. |
26. ORG BOARD DEV-T | 26. ORG BOARD DEV-T |
An out-of-date Org Board can cause Dev-T. A staff that doesn't have a well done Org Board cannot help but make Dev-T. A staff that doesn't know the Org Board will make Dev-T. | An out-of-date Org Board can cause Dev-T. A staff that doesn't have a well done Org Board cannot help but make Dev-T. A staff that doesn't know the Org Board will make Dev-T. |
27. UNTRAINED STAFF | 27. UNTRAINED STAFF |
Staff not grooved in on the lines mainly deal in Dev-T and although they even look busy seldom accomplish much. | Staff not grooved in on the lines mainly deal in Dev-T and although they even look busy seldom accomplish much. |
28. UNPRODUCTIVE PERSONNEL | 28. UNPRODUCTIVE PERSONNEL |
Keeping a personnel on a post who is a flagrant Dev-T source. | Keeping a personnel on a post who is a flagrant Dev-T source. |
29. PEOPLE WHO PRESENT PROBLEMS | 29. PEOPLE WHO PRESENT PROBLEMS |
Problems presented by juniors when solved by a senior cause Dev-T because the source of the problem usually won't use the presented solution either. | Problems presented by juniors when solved by a senior cause Dev-T because the source of the problem usually won't use the presented solution either. |
30. HAVING TO HAVE BEFORE THEY CAN DO | 30. HAVING TO HAVE BEFORE THEY CAN DO |
Projects stall "because of FP" or "because it would be nice to have a _____". | Projects stall "because of FP" or "because it would be nice to have a _____". |
31. PERMITTING DEV-T | 31. PERMITTING DEV-T |
The biggest single goof anyone can make is failing to recognize something as Dev-T and going on to handle it anyway. One's basket soon overflows. The reason for "overwork" and "heavy traffic" is usually traceable to permitting Dev-T to exist without understanding it or attempting to put the Dev-T right. | The biggest single goof anyone can make is failing to recognize something as Dev-T and going on to handle it anyway. One's basket soon overflows. The reason for "overwork" and "heavy traffic" is usually traceable to permitting Dev-T to exist without understanding it or attempting to put the Dev-T right. |
32. LACK OF EXECUTIVE RESPONSIBILITY | 32. LACK OF EXECUTIVE RESPONSIBILITY |
Executives may not OK anything done or to be done below their level unless their immediate junior has also stated or attested with an initial that it is OK. | Executives may not OK anything done or to be done below their level unless their immediate junior has also stated or attested with an initial that it is OK. |
Unless one can fix responsibility for actions there is no responsibility anywhere and the whole show goes to pot. | Unless one can fix responsibility for actions there is no responsibility anywhere and the whole show goes to pot. |
Never let a junior say "Is this OK?" Always make him state or initial "This is OK" on all work, actions or projects. | Never let a junior say "Is this OK?" Always make him state or initial "This is OK" on all work, actions or projects. |
"Is this OK?" is Dev-T and should be chitted as such. | "Is this OK?" is Dev-T and should be chitted as such. |
33. EXECUTIVE ENTURBULENCE | 33. EXECUTIVE ENTURBULENCE |
An executive is seldom hit unless he has had non-compliance on his lines. He is almost never hit if he polices Dev-T. When an executive is hit by a catastrophe, he should handle it and AT ONCE CHECK UP ON DEV-T AND HANDLE IT. I keep a daily log of Dev-T and who and what every time I find my lines heavy or there is a threatened catastrophe. Then I handle the majority offenders. | An executive is seldom hit unless he has had non-compliance on his lines. He is almost never hit if he polices Dev-T. When an executive is hit by a catastrophe, he should handle it and AT ONCE CHECK UP ON DEV-T AND HANDLE IT. I keep a daily log of Dev-T and who and what every time I find my lines heavy or there is a threatened catastrophe. Then I handle the majority offenders. |
34. USING DEV-T AS AN EXCUSE TO CUT LINES | 34. USING DEV-T AS AN EXCUSE TO CUT LINES |
An executive must really know what Dev-T is and really say what the exact Dev-T was in order to reject or handle Dev-T. | An executive must really know what Dev-T is and really say what the exact Dev-T was in order to reject or handle Dev-T. |
35. CATASTROPHES | 35. CATASTROPHES |
A catastrophe occurs by lack of prediction of a possible circumstance. Those things planned for do not become catastrophes. Catastrophes USUALLY FOLLOW A PERIOD OF EXCESSIVE DEV-T. | A catastrophe occurs by lack of prediction of a possible circumstance. Those things planned for do not become catastrophes. Catastrophes USUALLY FOLLOW A PERIOD OF EXCESSIVE DEV-T. |
The above make a great many motions necessary where only the one correct one was needed. | The above make a great many motions necessary where only the one correct one was needed. |
Thus a crew or Org can look very busy when it is only handling Dev-T. It will get nowhere. Real Targets are not done. Tempers go bad. Staff and crew are overworked. | Thus a crew or Org can look very busy when it is only handling Dev-T. It will get nowhere. Real Targets are not done. Tempers go bad. Staff and crew are overworked. |
Also when I get Dev-T on my lines I know that it is despite various screenings. If I get it, then it must be 100 times that for the fellow who has no such admin defenses. | Also when I get Dev-T on my lines I know that it is despite various screenings. If I get it, then it must be 100 times that for the fellow who has no such admin defenses. |
I routinely run a Dev-T check on my lines and advise all officers and executives to do the same. | I routinely run a Dev-T check on my lines and advise all officers and executives to do the same. |
The way to handle this is REVIEW and CLASSIFY all targets into their types as per three recent Policy Letters. | The way to handle this is REVIEW and CLASSIFY all targets into their types as per three recent Policy Letters. |
Find and note all instances of Dev-T as above with the person who did them. | Find and note all instances of Dev-T as above with the person who did them. |
Turn in KNOWLEDGE REPORTS or ethics chits concerning them. | Turn in KNOWLEDGE REPORTS or ethics chits concerning them. |
Concentrate on COMPLETING proper targets set as per the recent Policy Letters. | Concentrate on COMPLETING proper targets set as per the recent Policy Letters. |
ONLY REPORT COMPLETIONS. | ONLY REPORT COMPLETIONS. |
Work to get COMPLETIONS. Then we'll get the job done. | Work to get COMPLETIONS. Then we'll get the job done. |
Founder | Founder |