ARC breaks occur when a person in charge requests something be looked into and he is given an opinion or an explanation.

There are innumerable little out-org situations that need remedying. They make life rough, consume time and edge up tempers.

It is not a true comm cycle.

By standing for about 45 minutes in one place observing I found five bits that in themselves would each add up to a time-consuming confusion.

“Go see what’s smoking.”

No transport unit, no purchasing unit, no line patrol or refinement were visible.

“I think it’s George burning toast.”

This makes people seem to work very hard but results in no production.

“Put out a bow line.”

Therefore it takes HAS officer-type observation as the org’s lines are out.

“We’ve got one out.” (When a second one is needed.)

To adjust a line one (a) sorts out the particle types, (b) sorts out the change points, (c) puts the correctly hatted terminals on it, (d) removes needless terminals, (e) reduces the number of times something is handled, (f) shortens the distance, and (g) increases the speed of flow.

Gives one a long string of non-comm cycles and is a sure-fire ARC break.

If you do any one of these the line will get better. If you do them all the speed is fantastic and the load lightens all around and products occur.

I think this is why those in charge get upset. Getting an opinion or explanation when an order is meant to be done.

Part of the fault is not wording the order in anticipation of such a reply.

[Note: The original mimeo copies of this policy letter were incorrectly numbered as Org Series 41.]

[Note: The original mimeo copies of this policy letter were incorrectly numbered as Personnel Series 38.]

[Note: The original mimeo copies of this policy letter were incorrectly numbered as Exec Series 21.]