Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 11 AUGUST 1971 Issue II | SAINT HILL MANOR, EAST GRINSTEAD, SUSSEX HCO POLICY LETTER OF 11 AUGUST 1971 ISSUE I |
BASIC HAT PACK | |
DON’T UNMOCK A WORKING INSTALLATION | The Basic Staff Hat is OEC Volume No. 0. Every staff member needs one of these. |
The stable rule of a good HAS or HCO Cope Officer is NEVER UNMOCK A WORKING INSTALLATION. | When every staff member of one org bought one, the stats promptly went up through the roof. |
It takes a lot of executive time and effort to build up a section or dept or division. | It tells how an org operates and gives the basic information necessary to a staff member to operate properly as one. |
For someone to then come along and scramble it up with transfers is a criminal action. | The whole set should be owned by execs. And the divisional book as well as Vol 0 by members of any one division. |
If a unit, section, dept or division is operating well, don’t unmock it. | An heroic job of compilation and publishing was done by the staff involved. It took years of work. And they did a beautiful job of making these big books. |
Strengthen it. Hat it better. Put apprentices in it opposite to its posts to learn. Give it help. | They contain all the policy ever issued sorted by divisions, fully indexed. |
But DON’T SCRAMBLE IT. | Just the Basic Staff Hat in every staff member’s hands and available for reference made the first org boom. |
The work of years can be destroyed overnight by “urgent,” “vital” personnel action. | So what will the whole set do? |
Such crazy actions are only done by people too lazy to recruit and train new people or by unreal financial planning or a failure to get it to produce. | FOUNDER |
THE MAIN REASON WE HAVE EVER HAD SLUMPS HAS BEEN UNMOCKING ORGS OR UNITS. | |
Firing people, too heavy ethics, putting off people as “PTS” when all you needed was to pull their withholds, a thousand reasons can be given for unmocking an org or its parts. | |
They are all cover-ups for execs who won’t keep the place busy and for HCO failures to recruit, train and hat. | |
To do so is a sign of insanity. | |
People like their jobs. | |
DON’T UNMOCK A WORKING INSTALLATION. | |
Founder | |
[Note: See also HCO PL 13 July 1974, Issue II, Org Series 34, WORKING INSTALLATIONS on page 423 of Management Series Volume 1.] | |