SAINT HILL MANOR, EAST GRINSTEAD, SUSSEX HCO POLICY LETTER OF 31 JULY 1971 | SAINT HILL MANOR, EAST GRINSTEAD, SUSSEX HCO POLICY LETTER OF 31 JULY 1971 |
THE USUAL | THE USUAL |
When in doubt do the usual, the routine, the standard. | When in doubt do the usual, the routine, the standard. |
If your hat says recruit, recruit. Don’t do tool purchasing. | If your hat says recruit, recruit. Don’t do tool purchasing. |
WHEN A POST DOES NOT DO ITS USUAL ACTIONS THESE BACKLOG AND APPEAR AS TRAFFIC AND DEMANDS. | WHEN A POST DOES NOT DO ITS USUAL ACTIONS THESE BACKLOG AND APPEAR AS TRAFFIC AND DEMANDS. |
The post goes into desperation and tries to cope and, failing to do what it was supposed to do in the first place, just goes more desperate. | The post goes into desperation and tries to cope and, failing to do what it was supposed to do in the first place, just goes more desperate. |
A post will run wrong so long as it does not do the usual. And it will go wronger and wronger. | A post will run wrong so long as it does not do the usual. And it will go wronger and wronger. |
Like auditing a pc. Every shortcut, every unusual solution, just makes the pc worse. You can’t go on with unusual solutions forever. The pc will collapse. | Like auditing a pc. Every shortcut, every unusual solution, just makes the pc worse. You can’t go on with unusual solutions forever. The pc will collapse. |
So it is with a post. | So it is with a post. |
Do what the post is supposed to do in the first place. Cope part of the time, yes. But somehow get in the usual action. | Do what the post is supposed to do in the first place. Cope part of the time, yes. But somehow get in the usual action. |
If you don’t you will feel desperate, 9,000 feet up and in a hurricane. | If you don’t you will feel desperate, 9,000 feet up and in a hurricane. |
EVERY personnel line has gotten in this state. | EVERY personnel line has gotten in this state. |
Failing to recruit and do the usual has backlogged HASes over the world to a point of total desperation. Yet I see no Personnel Procurement Officers single-hatted on post in orgs. I see no new campaign for recruits. I see no hammer to get standard forms signed. | Failing to recruit and do the usual has backlogged HASes over the world to a point of total desperation. Yet I see no Personnel Procurement Officers single-hatted on post in orgs. I see no new campaign for recruits. I see no hammer to get standard forms signed. |
Thus by not doing the basic usual actions, each HAS is going mad trying to answer people who are demanding personnel. Then the HAS musical-chairs the place, destroys the org form. | Thus by not doing the basic usual actions, each HAS is going mad trying to answer people who are demanding personnel. Then the HAS musical-chairs the place, destroys the org form. |
WHY? Because the usual action of PPOs on post and records and lines and personnel promo were not done. | WHY? Because the usual action of PPOs on post and records and lines and personnel promo were not done. |
Not doing the usual resulted in desperate solutions. | Not doing the usual resulted in desperate solutions. |
This is the way any post goes when it backlogs. It backlogs for lack of the usual. Then it goes into total desperation. | This is the way any post goes when it backlogs. It backlogs for lack of the usual. Then it goes into total desperation. |
The way to get out of the mess is each day do a couple hours of the usual regardless of traffic and demands. | The way to get out of the mess is each day do a couple hours of the usual regardless of traffic and demands. |
And surprise! One will dig out of it and get on top of it. | And surprise! One will dig out of it and get on top of it. |
One has to know three facts: | One has to know three facts: |
1. The usual solution already exists. One has to find out or work out what it is. | 1. The usual solution already exists. One has to find out or work out what it is. |
2. Unusual actions will backlog one and if continued will drown one. | 2. Unusual actions will backlog one and if continued will drown one. |
3. One can dig himself out if he spends some time each day getting the usual lined up and in. | 3. One can dig himself out if he spends some time each day getting the usual lined up and in. |
One’s full hat usually contains the usual. A starter is to get the full hat and know it. | One’s full hat usually contains the usual. A starter is to get the full hat and know it. |
FOUNDER | FOUNDER |