Note: We learned these exact data the hard way over the years. An empty class with no enrollees is traced always to violation of these points. People like it this way. It makes auditors. The moment you violate this you have a clinic not a class and you wind up with no auditors trained.

A course should be taught very tough. The supervisor's first premises is that a student doesn't have a case. There is an old training rule in Dianetics and Scientology — if a mist forms on a mirror held up to the student's mouth, he can carry on. Never sympathize with a student, just train him.

The supervisor on a course should not try to handle enturbulative students on a course. The vast majority of students are willing, eager to learn and just get on with it. Normal student difficulties in a well run course are easily handled by misunderstood word technology.

There are three vital data which make the difference between a successful course and one which fails utterly. They are:

Send any enturbulative student either to review (the Qual examiner) for correction (but only if he says he wants a review) or to the ethics officer for ethics action. Note — the policy on ethics handling of students and gradient of ethics will be on the checksheet.

• 1. EXACT SCHEDULING.

They should be returned to you when properly straightened up.

Failure to do this will invariably cause a complete disruption of your course and you to fail as a supervisor. Don’t neglect it. Get them off the course fast. Not to do so is to penalize the good students without helping the enturbulative ones either. Omission of this action betrays the whole class.

Exact scheduling means just that. The course has a daily schedule, it is known to each student, and it is adhered to exactly. The course commences each day and after each break exactly on time, with a brisk, snappy rollcall. It is ended exactly on time by the supervisor.

The supervisor must be present with the class at all times and ON TIME. Continuous inspection of what is going on, correction by referral to the right bulletin, and just being there as a supervisor will bring about trained students.

The supervisor should know the materials of the course so well that he can refer students quickly and easily to the relevant material, when asked questions. When a student asks a question about a TR, this is answered only by reading the TR to the student from the bulletin.

Misunderstood words MUST be handled. HCO Policy Letter of August 26 1965 Scientology Training — Twin Checkouts, HCO Bulletin of March 10, 1965 Words, Misunderstood Goofs and the Study Tapes give the phenomena and its handling.