THE CREDO OF A GOOD AND SKILLED MANAGER | THE CREDO OF A TRUE GROUP MEMBER |
| January 1951 | January 1951 |
To be effective and successful a manager must: | - The successful participant of a group is that participant who closely approximates in his own activities the ideal, ethic and rationale of the overall group.
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- Understand as fully as possible the goals and aims of the group he manages. He must be able to see and embrace the ideal attainment of the goal as envisioned by a goal maker. He must be able to tolerate and better the practical attainments and advances of which his group and its members may be capable. He must strive to narrow, always, the ever existing gulf between the ideal and the practical.
| The responsibility of the individual for the group as a whole should not be less than the responsibility of the group for the individual. |
| He must realize that a primary mission is the full and honest interpretation by himself of the ideal and ethic and their goals and aims to his subordinates and the group itself. He must lead creatively and persuasively toward these goals his subordinates, the group itself and the individuals of the group. | The group member has, as part of his responsibility, the smooth operation of the entire group. |
| He must embrace the organization and act solely for the entire organization and never form or favor cliques. His judgment of individuals of the group should be solely in the light of their worth to the entire group. | A group member must exert and insist upon his rights and prerogatives as a group member and insist upon the rights and prerogatives of the group as a group and let not these rights be diminished in any way or degree for any excuse or claimed expeditiousness. |
| He must never falter in sacrificing individuals to the good of the group both in planning and execution and in his justice. | The member of a true group must exert and practice his right to contribute to the group. And he must insist upon the right of the group to contribute to him. He should recognize that a myriad of group failures will result when either of these contributions is denied as a right. (A welfare state being that state in which the member is not permitted to contribute to the state but must take contribution from the state.) |
| He must protect all established communication lines and complement them where necessary. | Enturbulence of the affairs of the group by sudden shifts of plans unjustified by circumstances, breakdown of recognized channels or cessation of useful operations in a group must be refused and blocked by the member of a group. He should take care not to enturbulate a manager and thus lower ARC. |
| He must protect all affinity in his charge and have himself an affinity for the group itself. | Failure in planning or failure to recognize goals must be corrected by the group member for the group by calling the matter to conference or acting upon his own initiative. |
| He must attain always to the highest creative reality. | A group member must coordinate his initiative with the goals and rationale of the entire group and with other individual members, well publishing his activities and intentions so that all conflicts may be brought forth in advance. |
| His planning must accomplish, in the light of goals and aims, the activity of the entire group. He must never let organizations grow and sprawl but, learning by pilots, must keep organizational planning fresh and flexible. | A group member must insist upon his right to have initiative. |
| He must recognize in himself the rationale of the group and receive and evaluate the data out of which he makes his solutions with the highest attention to the truth of that data. | A group member must study and understand and work with the goals, rationale and executions of the group. |
| He must constitute himself on the orders of service to the group. | A group member must work toward becoming as expert as possible in his specialized technology and skill in the group and must assist other individuals of the group to an understanding of that technology and skill and its place in the organizational necessities of the group. |
| He must permit himself to be served well as to his individual requirements, practicing an economy of his own efforts and enjoying certain comforts to the wealth of keeping high his rationale. | A group member should have a working knowledge of all technologies and skills in the group in order to understand them and their place in the organizational necessities of the group. |
| He should require of his subordinates that they relay into their own spheres of management the whole and entire of his true feelings and the reasons for his decisions as clearly as they can be relayed and expanded and interpreted only for the greater understanding of the individuals governed by those subordinates. | On the group member depends the height of the ARC of the group. He must insist upon high level communication lines and clarity in affinity and reality and know the consequence of not having such conditions. AND HE MUST WORK CONTINUALLY AND ACTIVELY TO MAINTAIN HIGH ARC IN THE ORGANIZATION. |
| He must never permit himself to pervert or mask any portion of the ideal and ethic on which the group operates nor must he permit the ideal and ethic to grow old and outmoded and unworkable. He must never permit his planning to be perverted or censored by subordinates. He must never permit the ideal and ethic of the group’s individual members to deteriorate, using always reason to interrupt such a deterioration. | A group member has the right of pride in his tasks and a right of judgment and handling in those tasks. |
| He must have faith in the goals, faith in himself and faith in the group. | A group member must recognize that he is himself a manager of some section of the group and/or its tasks and that he himself must have both the knowledge and right of management in that sphere for which he is responsible. |
| He must lead by demonstrating always creative and constructive sub-goals. He must not drive by threat and fear. | The group member should not permit laws to be passed which limit or proscribe the activities of all the members of the group because of the failure of some of the members of the group. |
| He must realize that every individual in the group is engaged in some degree in the managing of other men, life and MEST and that a liberty of management within this code should be allowed to every such sub-manager. | The group member should insist on flexible planning and unerring execution of plans. |
Thus conducting himself a manager can win empire for his group, whatever that empire may be. | The performance of duty at optimum by every member of the group should be understood by the group member to be the best safeguard of his own and the group survival. It is the pertinent business of any member of the group that optimum performance be achieved by any other member of the group whether chain of command or similarity of activity sphere warrants such supervision or not. |
| L. RON HUBBARD | L. RON HUBBARD |
| LRH:ddb.rd | LRH:ddb.rd |
[The above was reissued as HCOB 17 April 1959, which was cancelled by HCOB 22 April 1959 which reissued Credo of a Good and Skilled Manager correcting typographical errors in the 17 April 1959 issue. It was also reissued as HCO PL 10 September 1963.] | |
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