Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 10 AUGUST 1959 | Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 10 AUGUST 1959 |
REPORTS REQUIRED FROM HCO SECRETARIES | |
Following on the Special Telex bulletin which was sent to HCO Secretaries by LRH on August 10, 1959, here is a shortened questionnaire which HCO Secretaries can use to ensure that they are checking on all the data required, in this report. It is suggested that the HCO Secretary should at least once in the week, inspect some part of the whole picture as outlined below: | RECEPTION |
FIRST Promotion and Dissemination | When people call, Reception is to get the name and phone number of the person always. |
Magazine going out on schedule? | Reason: Receptionist failed to get the whereabouts of a friend who called me-then the friend wound up in the wrong hands. |
Dir PrR functioning alertly? | Invariable Rule. |
SECOND Financial | |
Weekly reports from Accounts coming to HCO every week? | |
and sent through to LRH? | |
Registrars weekly report on number of signups? | |
THIRD Effectiveness of Service | |
Quality of training and processing? | |
FOURTH General state of Org Depts: | |
Finance | |
Statements going out monthly? | |
Statements book up to date? | |
Current bills book up to date? | |
Training | |
Number of students? | |
Quality of training? | |
PE Foundation | |
Numbers? | |
Quality? | |
Materiel | |
Quarters clean? | |
Holding down expenses? | |
Books | |
Book orders coming in? | |
Book orders being filled? | |
C/F | |
Have they got the data we want in the files? | |
Filing up to date? | |
New names quickly in the files? | |
Address | |
Is set-up geared to help promotion? | |
General efficiency? | |
Special Programs | |
Staff co-audit? | |
Staff being used for optimum efficiency? | |
Other programs? | |
HCO Communicator WW | |