WARNING: ANYONE WHO THINKS THAT HE CAN RUN UP A BULK MAIL STAT BY MAILING OUT FLIERS AND BITS OF PAPER TO THE ENTIRE CF INSTEAD OF MAGAZINES, IS C-R-A-S-H-I-N-G YOUR ORG.
The fact that orgs in the PAC area were using their Income to send out tons of “Bulk Mail” to anybody and everybody to get the GI up but had overlooked the ghastly fact that this “Bulk Mail” wasn’t raking in a cent and their Cash/Bills were worsening, brought about the following Investigation which resulted in this Policy Letter being written.
POLICY: OEC Volume II.
SITUATION: Orgs sending out huge quantities of Bulk Mail with no visible returns.
INVESTIGATION:
The majority of orgs have been flooding their CF Publics with scraps of paper selling them one service after the other.
One org went so far as to set aside other basic costs to get out massive quantities of Bulk Mail hoping to get the GI up.
But what they got as a result was the bills for the promo, no GI increase and worsened Cash/Bills.
A SH bent over backwards to get out a Power Flier (one pager) to something like 17,000 individuals in CF and laid out £688 odd to do so. What they got in return was a deteriorating Cash/Bills and a continuing fall off of Power Sales.
Meanwhile, a real proven income producer for the SH, the Auditor Mag, is mailed out bit and piece style. Little bit this week, little bit next week with a couple of hundred Auditors from last month thrown in for good measure, and so it goes.
An interesting graph of an org’s GI and Bulk Mail showed Income going along nicely for 4 months (April-July 71), Bulk Mail crawling along. Income crashes, does not recover, but Bulk Mail goes sailing on up and continues its high trend for about 3 months and then eventually slides on down to the low GI range.
A large org has a CF of around 3,700 (very small for such a large org) and has their Address illegally tabbed as follows:
Book: (1) Town, (2) Suburbs, (3) Out of Town.
Service Takers: (4) Town, (5) Suburbs, (6) Out of Town, (7) Requests, (8) Odds.
They have not got a hope of communicating to the Public Individual or selling the Service the person needs and wants.
These are just a few examples of the misuse of promotion which have occurred — there are more.
Throughout OEC Vol II there is constant mention and heavy emphasis on (1) Mags and (2) Letters and what effect these two pieces have on Gross Income. Fliers have become an altered importance for Division IIs, and an unusual and costly solution in an attempt to get the Gross Income up. It is to be noted that it is far easier to confront getting out a flier than it is a Magazine and far easier to confront “the public out there” rather than the individual.
Munich, the best org in the World, has a soaring GI (making over $11,000 per week). Their Bulk Mail Out averages around the 1,000 mark. Letters Out stat is rising nicely and brings in about a 40-50% response. They are in constant comm with their CF Public, and sell specific services to specific persons.
STATS: Very expensive mail out with huge rising Bulk Mail stats and no returns.
WHY: Orgs do not hold to the exact categories of what is mailed to what Publics.
IDEAL SCENE: Orgs sending proper Bulk Mail out to the correct categories and Publics and finance only authorizing promo allocations based upon those exact categories.
Plan: Come down hard and get promo policy forced in and applied.
1. NO PERSON WHO IS PTS OR WHO GETS NO CASE GAIN MAY BE PERMITTED ON FINANCE LINES.
2. HASes MAY NOT SCHEDULE PROMOTION.
3. BULK MAIL IS NOT TO CONSIST OF FLIERS. FLIERS ARE FOR STUFFING IN LETTERS OUT, MERCHANDISE SHIPPED, STATEMENTS, INFO PACKS, ETC.
4. FLIERS ARE NEVER MAILED OUT AS SINGLE PIECES.
5. THERE IS TO BE NOT ONE PENNY ALLOCATED FOR BROAD MAILINGS OF FLIERS.
6. NO PROMO ALLOCATION HEREAFTER MAY BE GRANTED THAT IS NOT PER THE EXACT CATEGORIES LISTED ON THE ATTACHED CHECKLIST.
7. THIS CHECKLIST MAY NOT BE ALTER-1SED OR CHANGED IN ANY WAY.
8. SHOULD PROMO PRESENTED VIOLATE THIS CHECKLIST, NO GO, SEND IT BACK WITH A BLAST AND A DEV-T CHIT.
9. WHEN PROMO IS PRESENTED TO FP AS PER THE EXACT CATEGORIES OF THE CHECKLIST ONLY THEN WILL THE MONEY BE ALLOCATED FOR PROMO.
10. NO ONE MAY USE THIS HCO PL AS AN EXCUSE NOT TO SEND OUT PROMO, OR THEY WILL REALLY BE IN TROUBLE. IF AN ORG SENDS PROMO INCORRECTLY THEY WILL NOT ONLY BE IN WORSE TROUBLE, BUT WILL ALSO GO BROKE.
11. PROMO MONIES MUST BE PROPORTIONED OUT TO COVER THE VARIOUS TYPES. NONE OF THIS PUSHING ASIDE OTHER BASIC PROMO AND GOING HELL BENT ON NOTHING BUT LETTERS OUT. OR, ONLY GETTING OUT THE MAG AND NEGLECTING EVERYTHING ELSE. ETC.
1. To establish as firm policy exactly what promotion must be used and that other types of mailed material may not be planned or allocated for.
2. To use the same checklist (having obtained the usual basic cost of each item as in an FP No. 1), to service as a basic guide in preparation and approval and FBO allocation against future FPs.
3. Used as a summary sheet for the week’s POs and EPOs, it can be compared by FP Members, AG and FBO to the basic one prepared in (2) above so that all persons involved in FP approval and FBO in particular can be assured that:
(a) No promo is proposed or approved which is not on the checklist.
(b) Items which are on the checklist are not being neglected.
(c) Monthly items such as mags and items such as Reg Packs and info packs which are not printed weekly, are covered by layaside monies so that they can be printed and mailed as required by the Checklist.
FBOs AND FINANCE PEOPLE ONLY BELONG ON PROMO LINES TO DEMAND THAT CORRECT PROMO GOES OUT TO THE CORRECT PUBLIC AND TO MAKE SURE THAT INCORRECT PROMO DOES NOT GET ALLOCATED FOR.
A lot of money has gone down the drain and a great many individuals have been neglected through the screams of “Get the Bulk Mail Stat up!”
There’s a lot of work to be done to get orgs back in real comm with their CF Public. And we haven’t got time to fool around.
It is vital that this PL be enforced.
1. Selectee Advice Packet No. 1 Contents: (a) Small Booklet about Sen. “The Character of Scientology” would be a good choice (EOS is too long for a Sen Adv Booklet) (b) A slip describing Selection & saying the person is Selected. |
FSM Selectees | Upon receipt of Selection Slip | Through the mail at Bulk Mail rates or 2nd Class if insufficient number for the Bulk Mail rate | Paper/Print: _________ Postage: _________ Total: |
||
2. Selectee Advice Packet No. 2 Contents: (a) Info Pamphlet about Training & Processing (b) A large flimsy Gradation Chart (c) Data about Releases & Clears, the org and how to get there, living quarters near the org. |
FSM Selectees | Two weeks after No. 1 pack mailed out | Through the mail at Bulk Mail rates or 2nd Class if insufficient number for the Bulk Mail rate | Paper/Print: _________ Postage: _________ Total: |
||
3. Selectee Advice Packet No. 3 Contents: A sign-up packet so arranged that all the person has to do is sign his name in order to enroll or be scheduled for processing or training. (Your Selectee Adv Packet No. 3 is usually the Adv Reg Pack.) |
FSM Selectees | Two weeks after No. 2 pack mailed out | Through the mail at Bulk Mail rates or 2nd Class if insufficient number for the Bulk Mail rate | Paper/Print: _________ Postage: _________ Total: |
||
4. Advance Registration Packet No. 3 Contents: (a) All papers requiring signature (b) Airlines form & travel literature (c) A book order list (d) Club plan of Prepayment (e) Letter asking the person to fill it all in (0 A self addressed envelope. |
Training & Processing Hot Prospects |
Upon Receipt of an expressed reach from an individual for Training or Processing | Through the mail at Bulk Mail rates or 2nd Class if insufficient number for the Bulk Mail rate | Paper/Print: _________ Postage: _________ Total: |
5. FSM Newsletter | FSMs & Field Auditors | Twice Monthly | Through the mail at Bulk Mail rates or 2nd Class if insufficient number for the Bulk Mail rate | Paper/Print: _________ Postage: _________ Total: |
||
6. Goodwill Mailing Pieces | FSMs & Franchises | Once a Month | Through the mail | Paper/Print: _________ Postage: _________ Total: |
||
7. Invites for Org Events | CF Publics | Whenever the Org has an event | Special mailing or can be announced in the Mag | Paper/Print: _________ Postage: _________ Total: |
||
8. Surveys | Selected (depends on who is being surveyed) | As often as required | Enclosed in Mags or in Info Packs | Paper/Print: _________ Postage: _________ Total: |
9. Fliers | Individuals in CF | Daily | Stuffed in letters or merchandise shipped. For reception, Body Reg or Public Reg use. NEVER mailed out as single pieces, stuffed loose in Mags or handed out on the street | Paper/Print: _________ Postage: _________ Total: |
||
10. Accounts Fliers | Debtors | Monthly | Stuffed in with monthly statements & mailed out | Paper/Print: _________ Postage: _________ Total: |
||
11. Advance Payment Fliers | Persons who have made advance payments | Monthly | Stuffed in with monthly statements & mailed out | Paper/Print: _________ Postage: _________ Total: |
||
12. Ticket Handouts | Raw Public | Daily | By hand to public in the street | Paper/Print: _________ Postage: _________ Total: |
13. Leaflets for Franchises | Franchise Holders | Monthly | Mailed to Franchises or delivered by hand (in bulk) | Paper/Print: _________ Postage: _________ Total: |
||
14. Leaflets for FSMs | FSMs | Monthly | Mailed to FSMs or delivered by hand (in bulk) | Paper/Print: _________ Postage: _________ Total: |
||
15. Letters (originations and replies) PROVIDED: (a) Written with the CF folders in hand, (b) They do not C/S for a person, (c) Not form letters | Individuals in CF | Daily | Mailed out | Paper/Print: _________ Postage: _________ Total: |
||
16. Letter Head Paper (used for writing letters to Public Individuals). Must be on policy and legal | Publics in CF, Org’s Business Contacts (e.g. Telephone Co. Electricity & Light Co. etc) Accts Collection Letters | As often as required to keep stocks up | Mailed out | Paper/Print: _________ Postage: _________ Total: |
17. Letter Reg Questionnaires | Individuals in CF | Daily | Enclosed with Letter Reg Letters | Paper/Print: _________ Postage: _________ Total: |
||
18. Posters | In the Org Public or raw public depending on content | As required | Posted in conspicuous places either inside or outside the org, depending on content | Paper/Print: _________ Postage: _________ Total: |
||
19. Broad Questionnaires to detect person’s plans for Training and/or Processing | Persons in CF | Once a Month | Enclosed with the Mag (can also be printed in the Mag) | Paper/Print: _________ Postage: _________ Total: |
||
20. Request for more information Card (HCO PL 17 March 68 Boom Formula) | CF Public & Raw Public | As often as required to keep stocks up | Enclosed in every Sen & Dianetic Book | Paper/Print: _________ Total: |
21. Div VI Book Ads: (Newspaper Ads & Public Mag Ads) | Raw Public | Three consecutive placements | Placed in Mags & Newspapers that pull well & have a good sized circulation | Paper/Print: _________ Total: |
||
22. Book Promotion: Dust jackets, Book displays, Book Posters, leaflets on books, business cards | Book Salesmen in Div VI | As often as required to keep stocks up | For Div VI personal contact with public bookstores & Libraries | Paper/Print: _________ Total: |
||
23. Div VI Info Pack No. 1 Contents: (a) Short punchy article designed to increase the person’s interest (b) Book Flyer, (c) Book order form, (d) Form letter, (e) Self addressed envelope |
Lists of names of persons who have not bought anything from the org | Upon receipt of lists of names | Through the mail at Bulk mail rates or 2nd class if insufficient number for bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
||
24. Div VI Info Pack No. 2 Contents: Same product but different format |
As above | 2-3 weeks after No. 1 Info Pack mailed | Through the mail at Bulk mail rates or 2nd class if insufficient number for bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
25. Div VI Info Pack No. 3 Contents: Same product but different format |
As above | 2-3 weeks after Info Pack No. 2 mailed | Through the mail at Bulk mail rates or 2nd class if insufficient number for bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
||
26. Div II Info Packs No. 1 Contents: Short punchy article, flier, Order Form, Ltr Reg Ltr, Self addressed envelope |
Selected publics in CF | As Reqd. | Through the mail at Bulk mail rates or 2nd class if insufficient number for bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
||
27. Div II Info Packs No. 2 Contents: Same product but different format |
As above | 2-3 weeks after Info Pack No. 1 mailed | Through the mail at Bulk mail rates or 2nd class if insufficient number for bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
||
28. Div II Info Packs No. 3 Contents: Same product but different format |
As above | 2-3 weeks after No. 2 Info Pack mailed | Through the mail at Bulk mail rates or 2nd class if insufficient number for bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
1. Continental Mags MAJOR | Members, TR Auditors and processed lists | Every even month: Feb 1, Apr 1, Jun 1, Aug 1, Oct 1, Dec 1 - NEVER MAILED PIECEMEAL | Through the mail at Bulk mail rates or 2nd class if insufficient number for bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
||
2. Continental Mags MINOR | All orgs CF lists in the overall area | Every odd month: Jan 1, Mar 1, May 1, Jul 1, Sep 1, Nov 1 — NEVER MAILED PIECEMEAL | Through the mail at Bulk mail rates or 2nd class if insufficient number for bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
||
1. Area Mag MAJOR | TR Auditors, processed list and Members | Every even month: Feb 1, Apr 1, Jun 1, Aug 1, Oct 1, Dec 1 — NEVER MAILED PIECEMEAL | Through the mail at Bulk mail rates or 2nd class if insufficient number for bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
||
2. Area Mag MINOR | All persons in CF | Every odd month: Jan 1, Mar 1, May 1, Jul 1, Sep 1, Nov 1 — NEVER MAILED PIECEMEAL | Through the mail at Bulk mail rates or 2nd class if insufficient number for bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
1. The Auditor MAJOR | Members, TR Auditors & processed lists in the SHCF | Every even month: Feb 1, Apr 1, J un 1, Aug 1, Oct 1, Dec 1 - NEVER MAILED PIECEMEAL | Through the mail. The Auditor for SHDK is mailed from SHUK | Paper/Print: _________ Postage: _________ Total: |
||
2. The Auditor MINOR | All Orgs’ CF lists | Every odd month: Jan 1, Mar 1, May 1, Jul 1, Sep 1, Nov 1 - NEVER MAILED PIECEMEAL | Through the mail. The Auditor for SHDK is mailed from SHUK | Paper/Print: _________ Postage: _________ Total: |
||
3. The Supplement | All Orgs’ CF lists | Every 6 months: 1 st Mar & 1 st Sep | Enclosed with the Auditor Minor. The SHDK Supplement is mailed from SHUK | Paper/Print: _________ Postage: _________ Total: |
||
4. The PAB | All Int’l Members | Every even month | Through the mail. Not mailed as an enclosure with the Auditor. The PAB for SHDK is mailed from SHUK | Paper/Print: _________ Postage: _________ Total: |
1. “I Want To Go Clear Club” (IWGCC) Info Pack No. 1 Contents: (a) A welcoming letter, (b) Success Stories, (c) Sign-up forms for the first AO Service, (d) Privileges of the Club. Refer BO 47R. |
IWGCC Members | Upon receipt of application | Through the mail at Bulk mail rates or 2nd class if insufficient number for the bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
||
2. “I Want To Go Clear Club” Info Pack No. 2 Contents: (a) Flimsy large Gradation Chart, (b) Materials that will target the person to Clear |
IWGCC Members | Two weeks after Pack No. 1 mailed provided he does not sign up from Info Pack No. 1 | Through the mail at Bulk mail rates or 2nd class if insufficient number for the bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
||
3. “I Want To Go Clear Club” Info Pack No. 3 Contents: Different version of the first Info Pack |
IWGCC Members | Two weeks after Pack No. 2 mailed provided he does not sign up from Info Pack No. 2 | Through the mail at Bulk mail rates or 2nd class if insufficient number for the bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
4. Clear News (2 or 3 Pages in Newsletter Form) | Persons in AO CF who are Clear or above & persons who have expressed a reach for Clear | Twice Monthly on schedule. NEVER PIECEMEAL | Through the mail at Bulk mail rates or 2nd class if insufficient number for the bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
||
5. Advance Mag | Persons in AO CF | The 15th of each month on time all at once. NEVER PIECEMEAL | Through the mail at Bulk mail rates or 2nd class if insufficient number for the bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
Recruit Info Packs No. 1 Contents: Specific Form Ltr to a correct public, fliers to that exact public + reply form, or signup form or Survey | See HCO PL 24 June 70 Issue II | frequently | Through the mail at bulk mail rates or 2nd class if insufflcient numbers for bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
||
Recruit Info Packs No. 2 Contents: Same product but different format |
See HCO PL 24 June 70 Issue II | 2-3 weeks after Info Pack No. 1 Mailed | Through the mail at bulk mail rates or 2nd class if insufficient numbers for bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
||
Recruit Info Packs No. 3 Contents: Same product but different format |
See HCO PL 24 June 70 Issue II | 2-3 weeks after Info Pack No. 2 Mailed | Through the mail at bulk mail rates or 2nd class if insufflcient numbers for bulk mail rate | Paper/Print: _________ Postage: _________ Total: |
||
Recruitment Leaflets | See HCO PL 24 June 70 Issue II | frequently | by hand | Paper/Print: _________ Total: |
||
Recruitment Fliers | Personnel Pools per HCO PL 24 June 70 Issue II | frequently | Through the mail enclosed with a personal letter. For PPO use also. | Paper/Print: _________ Postage: _________ Total: |
||
Recruitment Posters | See IICO PL 24 June 70 Issue II | As required | Posted in conspicuous places either inside or outside the org, depending on content | Paper/Print: _________ Total: |